Terms of Use

Terms of Use

Last Updated: January 4, 2026

1. Scope of Terms

These Terms of Use (“Terms”) govern your access or use of the applications, websites, content, products, and services provided through them (the “Services”, as more fully described below) by Motago AI or its parents, subsidiaries, representatives, or affiliates (collectively, “Motago AI”). By accessing or using the Services, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other business entity, you represent that you have the authority to bind such entity, its affiliates and all users who access the Services through your account to these Terms, in which case the terms “you” or “your” refer to such entity, its affiliates and users associated with it. If you do not agree to these Terms, you may not access or use the Services. These Terms expressly supersede prior agreements or arrangements with you.

IMPORTANT: PLEASE REVIEW THE ARBITRATION AGREEMENT SET FORTH BELOW CAREFULLY, AS IT WILL REQUIRE YOU TO RESOLVE DISPUTES WITH MOTAGO AI ON AN INDIVIDUAL BASIS THROUGH FINAL AND BINDING ARBITRATION. BY ENTERING INTO THIS ARBITRATION AGREEMENT, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND ALL OF THESE TERMS OF SUCH AGREEMENT AND HAVE TAKEN TIME TO CONSIDER THE CONSEQUENCES OF THIS IMPORTANT DECISION.

Motago AI may amend these Terms from time to time. Amendments will be effective upon Motago AI's posting of such updated Terms at this location. Your continued access or use of the Services after such posting confirms your consent to be bound by these Terms, as amended.

2. Arbitration Agreement

By agreeing to these Terms, you agree that you are required to resolve any claim that you may have against Motago AI on an individual basis in arbitration, as set forth in this Section 2 (such section being referred to in this Agreement as the “Arbitration Agreement”). This will preclude you from bringing any class, collective, or representative action against Motago AI, and also preclude you from participating in or recovering relief under any current or future class, collective, consolidated, or representative action brought against Motago AI by someone else.

Agreement to Binding Arbitration Between You and Motago AI

You and Motago AI agree that any dispute, claim or controversy arising out of or relating to (a) these Terms or the existence, breach, termination, enforcement, interpretation or validity thereof, or (b) your access to or use of the Services at any time, whether before or after the date you agreed to these Terms, will be settled by binding arbitration between you and Motago AI, and not in a court of law. You acknowledge and agree that you and Motago AI are each waiving the right to a trial by jury or to participate as a plaintiff or class member in any purported class action or representative proceeding.

Rules and Governing Law

The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the AAA's Consumer Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the “AAA Rules”) then in effect, except as modified by this Arbitration Agreement. The AAA Rules are available at www.adr.org/arb_med or by calling the AAA at 1-800-778-7879.

Process

A party who desires to initiate arbitration must provide the other party with a written Demand for Arbitration as specified in the AAA Rules. The Arbitrator will be either (1) a retired judge or (2) an attorney specifically licensed to practice law in the state of California and will be selected by the parties from the AAA's roster of consumer dispute arbitrators.

Location and Procedure

Unless you and Motago AI otherwise agree, the arbitration will be conducted in San Diego, California. If your claim does not exceed $10,000, then the arbitration will be conducted solely on the basis of documents you and Motago AI submit to the Arbitrator, unless you request a hearing or the Arbitrator determines that a hearing is necessary.

Arbitrator's Decision

The Arbitrator will render an award within the time frame specified in the AAA Rules. Judgment on the arbitration award may be entered in any court having competent jurisdiction to do so. The Arbitrator may award declaratory or injunctive relief only in favor of the claimant and only to the extent necessary to provide relief warranted by the claimant's individual claim.

Fees

Your responsibility to pay any AAA filing, administrative and arbitrator fees will be solely as set forth in the AAA Rules.

Severability and Survival

If any portion of this Arbitration Agreement is found to be unenforceable or unlawful for any reason, (1) the unenforceable or unlawful provision shall be severed from these Terms; (2) severance of the unenforceable or unlawful provision shall have no impact whatsoever on the remainder of the Arbitration Agreement or the parties' ability to compel arbitration of any remaining claims on an individual basis pursuant to the Arbitration Agreement.

3. About the Services

The Services comprise website access, mobile applications and related services, that enable the posting of advertisements on third party listing sites including but not limited to Craigslist, and that facilitate lead generation, communication, and further interaction with potential customers of your business. Leads will be generated from individuals (in their personal capacity or on behalf of a company) who place a phone call to a tracking number provided by Motago AI or complete an online form that captures contact information. Motago AI provides no guarantee of the veracity or accuracy of lead data.

4. Using the Services Accounts

Use of the Services requires that you register and/or create an account (“Account”). To register and create an Account, you must create login credentials and provide certain personal information. You agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the registration form, and (b) maintain and promptly update the personal information you provide to keep it true, accurate, current and complete.

Payments

You agree to pay all fees or charges to your Account in accordance with the fees, charges and billing terms in effect at the time a fee or charge is due and payable. You also agree to pay all applicable taxes. Motago AI reserves the right at any time to change its prices and billing methods.

Account Security

You are responsible for maintaining the confidentiality and security of your Account, including all login information and passwords and for all activities or any other actions that occur under or are taken in connection with your Account. You agree to (a) immediately notify Motago AI of any known or suspected unauthorized use(s) of your Account, or any known or suspected breach of security; and (b) ensure that all users log out at the end of each session.

5. Materials and License

With the exception of Content (defined below), the Services and everything on them, from text to photos to videos to graphics and software, (collectively, the “Materials”) are owned by or licensed to Motago AI. The Services and the Materials are protected by copyright, trademark, trade dress, patent, trade secret, international treaties and/or other proprietary rights and laws of the United States and other countries. Motago AI hereby grants to you a limited, non-exclusive, non-transferable and revocable license to access and use the Services and/or the Materials for your internal business use, solely as expressly permitted by these Terms and subject to all the terms and conditions of these Terms.

6. Your Content and Conduct

Content You Provide

The Services permit you to place advertisements and develop and publish other marketing and promotional materials such as websites, comprised of text, photos and other media (“Content”). You represent and warrant that you are the owner of and/or otherwise have the right to provide all Content. You retain all ownership of your Content.

Posting Credits

You may purchase posting credits which are assigned to your account, to use in connection with posting classified ads. Unless otherwise agreed by the parties, one posting credit may be used to post one ad. You acknowledge and agree that posting credits have no cash value and expire after the number of days listed at the time of purchase.

Use of Your Content

You grant Motago AI an irrevocable, transferable, paid up, royalty-free, perpetual, non-exclusive worldwide sub-licensable license to use, copy, display, publish, modify, remove, publicly perform, translate, create derivative works from, distribute and/or otherwise use Content in all forms of media now known or hereafter invented, to the extent necessary for Motago AI to provide the Services to you in accordance with these Terms.

Recording of Telephone Calls

Certain features of the Services may allow you or users of the Services to record calls or other communications. The notification and consent requirements relating to the recording of calls may vary from state to state, province to province, and country to country. You should consult with an attorney prior to recording any communication. You represent, covenant, and warrant that you will review all applicable laws before you use or allow use of the Services to record any communications and will at all times comply with all applicable laws.

Use of Credit Applications

Certain features of the Services may allow you or users of the Services to collect information from individuals or entities interested in obtaining financing from your business. You should consult with an attorney prior to engaging in any of these activities. You represent, covenant, and warrant that you will review all applicable laws before you use or allow use of the Services in any manner relating to the collection of information for purposes of financing.

Sending of Text Messages

Certain features of the Services may allow you or users of the Services to send text messages. The sending of text messages is governed by various state and federal laws, including the Telephone Consumer Protection Act (“TCPA”). You should consult with an attorney prior to sending any text messages, as you may be required to fulfill certain obligations under the law.

SMS Notifications

Motago AI provides SMS notifications for existing clients, including event alerts (e.g., new leads or messages in your account) and one-time passcodes (OTPs) for login, sent via short code 426637. Messages are delivered via SMS to subscribed phone numbers. Message frequency varies based on account activity. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. To opt out, reply STOP to any message or remove your number from your Motago AI dashboard. For help, contact customer care at support@motago.ai or (512) 883-1336.

Acceptable Use

By accessing the Services, you agree:

  • to comply with all applicable laws regarding online conduct and submission of acceptable Content;
  • not to attempt, through any means, to gain unauthorized access to any part of the Services or any third party service;
  • not to attempt to impersonate another user or person;
  • not to conduct any kind of systematic retrieval of data or other content from the Services;
  • not to use the Services in any manner that could damage, disable, overburden and/or impair any Motago AI server;
  • not to use the Services to engage in commercial activities except as authorized in these Terms;
  • not to license, sell and/or otherwise provide access to and/or use of the Services to any third party;
  • not to delete the copyright or other proprietary rights notice from any Content or any portion of the Services;
  • not to upload or transmit viruses or other harmful, disruptive or destructive files;
  • not to use the Services for any illegal purposes.

Confidentiality

As used in these Terms, “Confidential Information” means information about Motago AI that is confidential or proprietary, and includes but is not limited to knowledge you obtain about the functioning of the Services. You agree not to disclose to any third party or use any Confidential Information and to take all reasonable measures to maintain the confidentiality of all Confidential Information in your possession or control.

7. Disclaimer

THE SERVICES, THE MATERIALS AND ALL OTHER CONTENT ON THE SERVICES ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, MOTAGO AI DISCLAIMS, WITH RESPECT TO THE SERVICES, INCLUDING BUT NOT LIMITED TO THE MATERIALS AND ALL OTHER CONTENT ON THE SERVICES, ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

8. Limitations of Liability

MOTAGO AI SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY, OR PROPERTY DAMAGE RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE SERVICES, REGARDLESS OF THE NEGLIGENCE OF MOTAGO AI, EVEN IF MOTAGO AI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL MOTAGO AI'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION EXCEED (A) THE AMOUNT PAID BY YOU TO MOTAGO AI, IF ANY, OR (B) $1000 (WHICHEVER IS LESS).

9. Third Party Links

The Services may contain links to websites that are owned, controlled, developed, sponsored and/or maintained by third parties and which may be subject to additional terms and conditions (“Third Party Websites”). Motago AI does not review, monitor, operate or control the Third Party Websites and Motago AI makes no guarantees, representations or warranties as to, and shall have no liability for, the content available on or through the functioning of the Third Party Websites.

10. Term and Termination

These Terms become effective upon your first use of the Services and remain in effect until the term of your subscription to the Services expires or is terminated as provided in this section. The term of your subscription to the Services shall be as specified during the signup process. Except as otherwise specified during the signup process, subscriptions will automatically renew for additional periods equal to the expiring subscription term or one year (whichever is shorter), unless either party gives the other notice of non-renewal at least 30 days before the end of the relevant subscription term.

11. Additional Terms

Your use of the Services is subject to any and all additional terms, policies, rules or guidelines applicable to Motago AI's services, such as certain features of the Services that we may post or link to on the Services (collectively, the “Additional Terms”), including end-user license agreements, or other agreements or rules applicable to particular features, promotions or content on the Services.

12. Choice of Law

These Terms are governed by and construed in accordance with the laws of the State of California, U.S.A., without giving effect to any conflict of law principles, except as may be otherwise provided in the Arbitration Agreement above.

13. Notice

Motago AI may give notice by means of a general notice on the Services, electronic mail to your email address associated with your Account, telephone or text message to any phone number provided in connection with your Account, or by written communication sent by first class mail or pre-paid post to any address connected with your Account. You may give notice to Motago AI, with such notice deemed given when received by Motago AI, at any time by email to: legal@motago.ai

14. Other Provisions

You may not assign your rights or obligations under these Terms without Motago AI's prior written approval. Motago AI may assign its rights or obligations under these Terms without your consent to: (i) a subsidiary or affiliate; (ii) an acquirer of Motago AI's equity, business or assets; or (iii) a successor by merger. Any purported assignment in violation of this section shall be void. No joint venture, partnership, employment, or agency relationship exists between you, Motago AI or any third party as a result of these Terms or use of the Services.

15. Entire Agreement

These Terms constitute the entire agreement between the parties with respect to its subject matter, and supersede all other agreements, proposals, negotiations, representations or communications relating to the subject matter. Both parties acknowledge that they have not been induced to enter these Terms by any representations or promises not specifically stated herein. Any amendment to these Terms must be in writing and signed by duly authorized representatives of the parties.

Motago AI is a service operated by Moldotech LLC (“Moldotech”).